• Ensure your billing address is accurate and up to date (this should be where your utility bills, financial accounts, and vote is registered)
• Use your full name
• Getting items shipped to your billing address for your first order will increase your chances of acceptance
• Fill in all required fields at the checkout, such as your Date of Birth.

If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:

Problem: Klarna may have rejected your application to pay on account.
Solution: We would recommend choosing another type or payment or placing an order for a smaller amount.

Problem: Klarna may not have been able to check your details using the billing address that you’ve provided.
Solution: You’ll need to make sure that your billing address is the same registered address that your bank/credit cards to.

Problem: You may have outstanding payments on previous Klarna statements.
Solution: Once these are paid off, try Pay Later with Klarna again. If you’ve recently paid off outstanding statements, please allow 24 hours before trying to pay through Klarna again.

Problem: Your payment has been declined.
Solution: You may have missed a required field at the checkout or if you haven’t used Klarna before and you’re shipping to a different address to your billing address, the payment may be declined.